Terms and Conditions

1. Agreement to Terms

By accessing or using TradeGuardX ("Service"), including our website, dashboard, server-side risk engine, and browser extension, you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service.

2. Description of Service

TradeGuardX is a risk-management service for traders on supported exchanges. You define risk rules — such as a daily loss limit, a maximum number of trades, or a cooldown after consecutive losses — and our server-side risk engine monitors your connected trading account and acts on those rules for you. Acting means cancelling your open orders, closing your open positions at market, and blocking further trading for a cooldown period. We do not provide trading, investment, tax, or financial advice, and nothing in the Service is a recommendation to enter or exit any position. The Service is provided "as is" for risk-management assistance only.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent that you meet these requirements and that you will use the Service in compliance with all applicable laws and regulations.

4. Account and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us promptly of any unauthorized use. We are not liable for losses arising from unauthorized access due to your failure to secure your account.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Reverse engineer, decompile, or attempt to extract source code of our systems
• Resell, sublicense, or commercially exploit the Service without our written permission
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use the Service in any way that could harm us, other users, or third parties

6. Exchange Connections and Automated Action

To enforce your rules we require an API key for your exchange account. By connecting one you authorise us to act on that account automatically and without asking you first, including cancelling orders and closing positions, whenever the engine determines a rule you configured has been breached. You are responsible for the rules you set and for any trading outcome that follows from them, including any loss realised by a forced close.

• We require keys scoped to trading only. We never request withdrawal or transfer permission, and we reject a key that carries it. We cannot move funds out of your exchange account.
• Your keys are encrypted at rest and used only to operate the Service for your account.
• You may disconnect a key at any time, except while a lockout you initiated is still running — that restriction is the feature working as described, not a denial of access to your funds, which remain under your control on the exchange at all times.
• We cannot prevent an order from reaching your exchange. Enforcement is corrective: we act after a position opens, not before. No exchange grants a third party the ability to block an order at source.
• We depend on exchange APIs and market conditions outside our control. Outages, rate limits, latency, illiquidity, gaps and liquidations may delay or prevent enforcement.

7. Free Trial, Subscription and Payment

New accounts include a 3-day free trial with full access. To start the trial you set up a payment method and authorise a recurring mandate; no payment is collected during the trial itself. Unless you cancel before the trial ends, the subscription converts automatically and the first payment is taken on the day after the trial period closes, at the price displayed when you signed up. We show you that date before you confirm and again in your billing settings, and you can cancel at any time before it at no charge. Paid plans renew for successive periods until cancelled; you can cancel at any time and retain access through the end of the current billing period. Fees are non-refundable except as stated in our Refund Policy. We may change pricing with reasonable notice; continued use after a price change constitutes acceptance.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason. You may stop using the Service at any time. Upon termination, your right to use the Service ceases immediately.

11. Changes

We may modify these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Material changes may be communicated via email or in-product notice. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at: